Privacy Policy

AureviaDigital operates the DishVish platform (the Android and iPhone apps and the website at dishvish.com). This policy explains what personal data we collect, why, who we share it with, how long we keep it, and the choices you have. DishVish is for people aged 18 and over.

1. Consent & Specified Purpose

We use your personal data to run your account and the features you choose to use: recipe help, meal plans, subscriptions, rewards and Social Kitchen. DishVish is an AI cooking app for people aged 18 and over: its recipes, meal plans, nutrition estimates and assistant answers are written by Google Gemini, so what you type into these features is sent to Google Gemini to create the answer. Health details you add in the Meal Planner are used for your meal plans (you agree to this, and to AI processing by Google Gemini, when you create your account); you can turn this off at any time in Profile → Privacy choices. Usage analytics and personalised ads on Android are used only if you switch them on.

2. Information We Collect

We collect the following categories of data when you access DishVish:

• Account: name, email address, optional phone number, sign-in method, and your age (from the date of birth you enter, to confirm you're 18 or over).
• What you type into AI features: ingredients, recipe requests, support chat messages and meal-plan preferences, sent to Google Gemini to produce an answer, because that is how DishVish's AI features work.
• Health details (optional): height, weight, activity level, goals and any dietary or medical notes you add in the Meal Planner. Used only for your meal plans (sent to Google Gemini with those requests); you can turn this off in Privacy choices and delete them.
• Cooking activity: saved recipes, meal plans, Kitchen Journal entries, pantry lists, streaks, XP and quests.
• Social Kitchen: posts, photos, captions, comments, likes, follows, follow requests, blocks and reports. Private accounts' posts are visible only to approved followers.
• Usage and error data: app events such as screens opened (only if you allow analytics), and technical error reports to fix crashes.
• Payments: plan, transaction and subscription IDs, and invoices. Card and bank details are handled by Razorpay, Apple or Google; we never see or store them.
• Partner programme (partners only): legal name, PAN, and a payout bank account or UPI ID. The full account details are held by our payout provider RazorpayX; we keep only a masked version.
• Advertising (Android free plan): Google AdMob uses your device's advertising ID. Ads are personalised only if you agree.
• iOS Waitlist: If you join the iPhone waitlist, we store your email address (and the page or channel you signed up from) only to tell you when DishVish launches on the App Store. You can ask us to remove it at any time by emailing support@dishvish.com.

3. Data Hosting & Cross-Border Storage

Our database (Google Firebase / Cloud Firestore) is hosted in the United States (the nam5 multi-region). AI requests are processed by Google, and payment and app-store providers process data in their own locations, so your data may be processed outside your country. We use providers bound by contracts that protect personal data.

4. Your Data Rights & Choices

You enjoy the following rights regarding your personal data:

• Access and a copy: download your data any time from Profile → Privacy choices → Download my data.
• Correction: edit your profile in the app, or ask us to correct anything else.
• Deletion: delete your account in Profile → Privacy choices, or follow the steps at dishvish.com/delete-account.
• Withdraw consent: turn off health data, analytics or personalised ads in Privacy choices. Your account keeps working; features that need that consent will ask again. If you don't want your requests processed by Google Gemini, don't use the AI features or delete your account.
• Nominate someone (India): you can name a person to use these rights for you if you die or can't act. Email us their name and contact details.
• Complain: contact our Grievance Officer (below). If you're not satisfied, you can complain to your data protection authority (in India, the Data Protection Board of India).

5. Data Retention & Deletion Policy

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law:

• Active Account Data: Your profile information, cooking statistics, saved recipes, meal plans, Kitchen Journal entries, and community posts are retained for the duration of your active account.
• Invoices, tax and payout records: kept for as long as Indian tax and accounting law requires, even after you delete your account.
• Other time limits: usage analytics are deleted after 13 months, notifications after 90 days, guest usage records (a scrambled form of your IP address, used to limit free searches) after 7 days, and closed reports after 1 year.
• Account Deletion: when you delete your account, we delete your profile, posts, comments, likes, follows, journal, saved recipes, meal plans and health details straight away, and cancel any website subscription. Copies in backups are gone within 30 days. We keep only what the law requires (invoices, tax and payout records, and the record of which terms you accepted). App Store and Google Play subscriptions must be cancelled in your store account.
• Data We Do Not Store: card numbers, CVV codes, full bank account numbers, passwords (sign-in is handled by Google Firebase), or biometric data.

6. AI Content Moderation & Child Safety

Recipes, meal plans, nutrition estimates and support-chat answers are generated by Google Gemini, an AI model. AI answers can be wrong: always check allergens and ingredients yourself, and nutrition figures are estimates, not medical advice. Photos, captions, comments and profile text are checked automatically by Google Gemini when you post them; if the check isn't sure, the item waits for a person to review it. DishVish is for people aged 18 and over. We ask for your date of birth when you create an account and don't knowingly collect data from anyone younger. If you think a child has an account, email us and we will delete it.

7. Third-Party Service Providers

We only share necessary data with vetted infrastructure partners:

• Google Firebase (Google Cloud): sign-in, database, file storage, hosting and server functions.
• Google Gemini API: AI recipes, meal plans, nutrition estimates, support chat and content checks.
• Razorpay: website payments. RazorpayX: partner payouts and bank-account checks.
• Apple App Store, Google Play and RevenueCat: in-app purchases and subscription status.
• Google AdMob (Android free plan only): ads, with Google's consent form where the law requires it.
• Sentry: error reports to fix crashes.
• We don't sell your personal data. We share it only with these providers to run DishVish, or when the law requires it.

Welcome to AureviaDigital — DishVish. These Terms of Service govern your access to and use of our platform, including recipe generation, community sharing, meal planning, and subscriptions.

1. Agreement & Acceptance of Terms

By creating an account, accessing, or using the DishVish application (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, please do not access or use our Service.

2. Eligibility & Account Security

DishVish is an 18+ app. You must be at least 18 years old (or the age of majority where you live, if higher) to create an account or use DishVish. We ask for your date of birth when you sign up, and only dates for people aged 18 or over can be chosen. You agree to provide accurate, current, and complete information and maintain the security of your account credentials. You are responsible for all activities occurring under your account.

3. AI Cooking Guidelines & Kitchen Safety Disclaimer

DishVish is an AI-powered app for adults (18+). Recipes, cooking steps, meal plans, nutrition estimates and support-chat answers are generated by Google Gemini, an AI model: when you use these features, what you type is sent to Google Gemini to create the answer. AI answers can be wrong or incomplete. They are general information only, not medical, dietary or nutritional advice. You must always:

• Check every ingredient for allergens, freshness and suitability yourself. The app tries to leave out allergens you've listed, but it can miss them.
• Talk to a doctor or dietitian before changing your diet for a medical condition, pregnancy or weight goal.
• Observe proper food hygiene and handling guidelines (e.g., core cooking temperatures, raw meat safety).
• Practice caution when utilizing stoves, ovens, sharp knives, hot oil, or pressurized kitchen appliances.

AureviaDigital shall not be held liable for any injuries, foodborne illness, allergic reactions, kitchen accidents, or property damage resulting from following recipe suggestions.

4. Subscription Tiers, Limits & Billing

We offer Free services alongside paid subscription tiers (Sous Chef and Head Chef):

• Free: 3 AI recipe lookups a day (90 a month), 2 Social Kitchen posts a day. Ads on Android.
• Sous Chef: 10 AI recipe lookups a day (300 a month), 5 posts a day, no ads.
• Head Chef: 20 AI recipe lookups a day (600 a month), 10 posts a day, no ads, meal plans without spending credits.
• Limits reset daily (UTC). Prices are shown before you pay. Subscriptions renew automatically at the same price until you cancel.

In the Android and iPhone apps, payments are processed by Google Play or the Apple App Store. On the website, payments are processed by Razorpay in Indian rupees including GST. No card information is stored on our servers. (AureviaDigital GST Registration: 22MEKPK9201F1ZI).

5. Cancellation & Refund Policy

You can cancel at any time: on the website in Billing, and for App Store or Google Play purchases in your store account's subscription settings. You keep premium access until the end of the period you paid for. Refunds for App Store and Google Play purchases are handled by Apple or Google under their policies. For website payments, we don't normally refund part-used periods, but contact us within 7 days if something went wrong and we'll look at it. Nothing in these terms limits any refund or cancellation rights you have under the law where you live.

6. User Content & Community Moderation

You own what you post. By posting in Social Kitchen you give AureviaDigital a non-exclusive, royalty-free licence to host and show it inside DishVish (to everyone, or only your approved followers if your account is private) until you delete it. Posts, comments and profile text are checked automatically by Google Gemini, and uncertain items wait for a person. We may remove content or suspend accounts that break the Community Guidelines; when we do, we tell you what we removed and why, and you can ask us to review the decision by replying to support@dishvish.com. You can report or block anyone from the ⋯ menu.

6A. Referral Rewards & Partner Programme

Referral rewards: when a friend signs up with your code you get 2 recipe credits, and when that friend makes their first payment you get 7 free Sous Chef days (or 10 credits if you already pay). Credits and free days have no cash value and can't be transferred.

Revenue-share partners (by application; 18+; PAN required; approval at our discretion) earn 30% of the net amount we receive from the first payment of each person who signed up with their code, on the website, App Store or Google Play. "Net" means after GST and after Apple's or Google's fees. Renewals don't earn commission. Commissions are held for 60 days and cancelled (or deducted from a later payout) if the payment is refunded or disputed. Payouts are made monthly by RazorpayX to a bank account or UPI ID in the partner's own name once at least ₹500 is due; TDS is deducted where the law requires. Self-referrals, fake or duplicate accounts, spam, misleading claims and ads using the DishVish name are not allowed; we may hold, cancel or claw back commissions and end partnerships that break these rules. We may change the rates for future referrals with 30 days' notice.

7. Intellectual Property Rights

Unless otherwise indicated, the Service, including its UI, design, code, graphics, and database, is the proprietary property of AureviaDigital. You are granted a limited, non-transferable, revocable license to access the app for personal, non-commercial use only.

8. Acceptable Use Policy

You agree not to scrape, reverse-engineer, exploit, or disrupt the Service, harass other people, or post anything illegal. Attempts to abuse credits, referrals or rewards, bypass search limits, or break our security may lead to suspension of your account.

9. Disclaimer of Warranties & Limitation of Liability

The Service is provided "AS IS" and "AS AVAILABLE". AureviaDigital disclaims all warranties of any kind, whether express or implied. To the maximum extent permitted by law, our total liability for any claims arising under these terms is limited to the amount you paid us in the past twelve months. Nothing in these terms excludes liability that can't be excluded by law, or takes away your rights as a consumer.

10. Governing Law & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Bhilai, Chhattisgarh, India.

11. Contact & Legal Enquiries

For any questions, legal notices, or feedback regarding these Terms, please contact us at: support@dishvish.com.

The Social Kitchen community is a food-only, friendly space. Posts, comments and profile text are checked automatically before they appear. By posting in the community, you agree to the following content rules.

✅ Allowed Content

• Photographs of food, dishes, home-cooked meals, plated recipes, or raw ingredients.
• Culinary photography — close-ups, flat lays, and beautifully presented dishes.
• A person holding, serving, eating, or posing with their cooked dish.
• Kitchen cooking scenes with cookware and food clearly visible.
• Baked goods, desserts, and culinary beverages.

🚫 Strictly Prohibited (Zero Tolerance)

• Adult / 18+ content — Any nudity, partial nudity, or sexually suggestive imagery. This includes AI-generated adult content.
• Violence or gore — Graphic violence, disturbing imagery, blood, or weapons.
• Hate speech — Images containing hate symbols, offensive text, slurs, or discriminatory content.
• Non-food content — Selfies without food, landscapes, memes, screenshots, or completely unrelated images.
• Spam or misinformation — Repeated posting of identical content, fake reviews, or misleading captions.
• Minors in inappropriate context — Content involving minors that is not clearly related to family cooking.

Reporting: To report a post, comment or person, use the "⋯" menu (or the flag on a post) and choose "Report". You can also block someone from the same menu. Our moderation team reviews all reports within 24 hours. For urgent safety concerns, email: support@dishvish.com.

You may cancel your Sous Chef or Head Chef recurring subscription at any time via your account settings or your app store subscriptions page to prevent auto-renewal.

You keep premium access until the end of the period you paid for. App Store and Google Play refunds are handled by Apple or Google under their policies. For website payments we don't normally refund part-used periods, but contact support@dishvish.com within 7 days if something went wrong. This doesn't affect any refund rights you have under the law where you live.

DishVish provides recipes, calorie and BMI estimates, meal plans and cooking guidance for general informational purposes only. It is not medical, nutritional or dietary advice and is not a substitute for a qualified doctor or dietitian. Consult a professional before changing your diet, especially if you have a medical condition, food allergy, are pregnant, or are preparing food for children.

Recipes and suggestions may be generated by artificial intelligence and can contain errors or omissions, including in ingredients, allergen information, quantities, temperatures and cooking times. You are responsible for checking ingredients for allergens and following safe food-handling practices. To the maximum extent permitted by law, DishVish is not liable for any illness, injury or loss arising from use of recipes or health estimates. Recipe photos are supplied by third-party photo libraries (Pexels, Wikipedia and TheMealDB); photographer credits are shown on each photo, and a photo is an illustration of the dish, not a guarantee of the exact result.

Content posted in Social Kitchen is created by users. DishVish acts as an intermediary and does not endorse user content. If you believe any content is unlawful, infringing or abusive, write to support@dishvish.com with the link and reason; we aim to acknowledge complaints within 24 hours and resolve them within 7 business days (sooner where the law requires), and may remove content or suspend accounts that violate these terms.

In line with the Digital Personal Data Protection Act, 2023 and applicable Indian law, you may request access to, correction of, or erasure of your personal data, and may withdraw consent at any time. You can download your data and delete your account inside the app (Profile → Privacy choices), follow the steps at dishvish.com/delete-account, or email support@dishvish.com. We retain only data we are legally required to keep (for example tax invoices) after deletion. DishVish is for people aged 18 and over.

For any privacy grievances, data access requests, legal inquiries, or support questions, please reach out to our dedicated team: